Ability for Lion Den to receive and reply to customer emails | Voters

Ability for Lion Den to receive and reply to customer emails

Mohammad Rasully

I would like Lion Den to have the capability to receive and reply to emails from customers. Currently, this feature is not available, and it would greatly enhance our communication efficiency if we could manage customer emails directly through Lion Den.

Created by Jason Bergenske

February 11, 2026

Steven Paul Soucoup

I would love the same feature! If Lions Den agents are working to book jobs for us, this is an essential feature, and will make things easier on the owners, so they do not have to forward emails to Lions den agents everytime an email comes in. It would also be good to have the correspondence with each customer on record in the system, so we can pull up the customer profile and see All communication between us and the customer, incoming and outgoing.

James Simboli

Hey Baqer, thank you for the feedback! Once this post gets enough votes we'll look into this development for you!

Steven Paul Soucoup

James Simboli I would love the same feature! If Lions Den agents are working to book jobs for us, this is an essential feature, and will make things easier on the owners, so they do not have to forward emails to Lions den agents everytime an email comes in. It would also be good to have the correspondence with each customer on record in the system, so we can pull up the customer profile and see All communication between us and the customer, incoming and outgoing.